Queer people read a space quickly. Before a word is spoken, certain signals tell us whether we belong or should stay guarded. Here are five things LGBTQ+ people notice when determining if a space is truly welcoming.
1. Pride messaging outside, not just inside
Are there any Pride flags flying outside or in the window? A sticker designating the business as a safe space to passersby? Having LGBTQ+-friendly signage inside is great, but posting outside sends a bigger message: that this is a place where all are welcome.
2. No “special month” energy
Celebrating Pride in June is easy, but does this establishment support the community the other 11 months? As more businesses retreat from celebrating the LGBTQ+ community, consistency stands out. Those that do support the community are making a bigger impact. Queer and trans customers notice who shows up year-round and who disappears when it gets uncomfortable.
3. Gender neutral bathrooms
Clear signage. No gatekeeping. No awkward conversations.
Can anyone of any gender feel free to use a restroom? Being able to use a restroom without fear or scrutiny is one of the fastest ways people assess safety.
4. Staff that are free to be themselves
When staff feel free to express themselves, be visibly queer, wear rainbow or Pride buttons, and share their pronouns on their nametags, it invites customers to be themselves, too.
5. Queer events and services advertised on-site
If there’s an events board or space for advertising, are LGBTQ+ events, organizers, and small businesses visibly included? Many people look for this as proof that the space is used by the community, not just marketed to it.